Corporate Words has a formalised corrective action process
in place that meets the requirements of a recognised quality standard.
In the unlikely event that you do have a concern about any aspect of our
work, you can be assured that prompt corrective action will occur to resolve
the issue and prevent it's reoccurance.
What Quality Assurance means for our clients:
Corporate Words personnel adhere to strict quality procedures specifically
designed for a modern public relations company by independent standards
consultants.
This is put into practice as a result of:
-
The Corporate Words Quality
Policy and Procedures Manuals, which are maintained and improved through
a program of internal audits and management reviews.
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Adopting and developing
new and improved methods of service.
-
Recruiting highly skilled
and experienced staff with superior interpersonal relations which
can meet our clients' needs.
-
Providing documented professional
development training which will meet future clients' needs and the
standard set by the PRIA professional development program.
-
Providing formal training
in the quality system and relevant procedures.
-
Ensuring the requirements
of quality plans are followed.
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