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Corporate Words has developed a national
reputation for quality work in the area of issues and crisis management.
Issues Management is a responsive process to identify and evaluate the various
external forces that may impact on a business. Issues
can be varied but very often they manifest themselves in the following
forms:
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Company downsizing
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Company restructuring
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Privatisation
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Takeovers
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Industrial disputation
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Legislative or
government changes
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Pressure by the media
or community groups
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Environmental
issues
We encourage companies to start managing
an 'issue' quickly to stop it turning
into a 'crisis'. A company faces a
crisis if:
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It has conducted
itself in a way which is morally or
ethically questionable.
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It failed to act on an
issue when it should have done
so.
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A major workplace
incident or accident has taken
place.
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Product tampering has
occurred.
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It has been targeted
by an individual, group or organisation
for public or violent action.
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Natural disaster
strikes which affects the business, its employees or customers.
Our knowledge of the print and electronic
media, and access to senior journalists, is a key component
of our success in this field.
Corporate Words has produced issues
management plans and managed crises for a broad range of companies in
varying industries.
Issues Manuals
Corporate Words has developed very specialized Communication Risk
Manuals for the chemical Industry (particularly MHF Sites) and for big
buildings.
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